About Frontline Pest Control of Richmond, VA
Frontline is a pest control company in Richmond, VA that delivers premium residential pest management services through a customer-centric and employee-focused approach. As a people-first organization, we take pride in our values-driven culture and equip our team members with comprehensive resources to ensure exceptional client experiences.
Our Mission Statement
Our mission is to establish ourselves as the definitive authority for all residential pest control requirements. We are committed to implementing safe, efficacious treatment protocols that effectively eliminate pests while safeguarding your property and loved ones.
About Our Technicians
At Frontline Pest Control of Richmond, VA, service excellence drives our operations. We understand that pest management value comes solely from effectiveness, regardless of price or promotions.
Our quality assurance includes mandatory state licensing for all technicians, weekly training with our entomologist John, immediate consultation access, and monthly seminars with industry specialists.
Our annual company-wide recertification features exclusive presentations from renowned entomologists like Dr. Dini Miller (Virginia Tech), Dr. Karen Vale (University of Tennessee), and Dr. Michael Potter (University of Kentucky). This educational commitment transforms our technicians into authoritative pest management professionals through continuous development.
Our 17 Year History
In 2003 Darren Kirkham and Darren Wright set out to fulfill the American Dream when they started Frontline Pest. They were a two man show: knocking doors seeking new customers, servicing homes, and handling calls. In 2004, they brought on Regan Wright who had proven himself to be someone who could help grow the business. Jason Pickett joined the team in 2005 and they went on to build 8 offices across 3 different states.
In 2008, Frontline owners fell in love with the Richmond Metro Area. They realized they had found a market and people worth establishing a permanent presence. They sold the 8 offices in 3 states, and set up offices in Virginia, Maryland, and Tennessee. Frontline has been servicing these markets for over a decade, and has added over 50 additional full-time employees. What began as a way to make money has become a business that focuses on people. This company strives to never sacrifice quality at the expense of growth. With a strong focus on people and quality, Frontline has become a premier provider of pest control services within its respective markets.
Justin Nichols
Justin serves as our regional director for Maryland operations. His academic credentials from Johns Hopkins University, complemented by his military service in the United States Air Force, have equipped him with exceptional training and expertise that significantly benefit both our organizational capabilities and client outcomes.
Joining Frontline Pest Control in 2010 as a Service Technician, Justin established a solid foundation through hands-on field experience. His commitment to knowledge acquisition and service excellence facilitated his progression through various functional roles across our sales, customer service, and operations departments. This multifaceted professional trajectory has provided him with comprehensive insights into our business model, reinforcing his understanding of the critical importance of delivering superior customer experiences.
Justin maintains multiple specialized licenses across various categories in both Maryland and Virginia jurisdictions. His demonstrated competence and versatility have established him as an integral component of our leadership team, contributing substantially to both our corporate objectives and client satisfaction metrics.
